bat66's Privacy Policy

Last Updated: January 2026

1. Introduction & Scope

bat66 ("we", "us", or "platform") is an online betting and casino platform operated for players in Bangladesh. This Privacy Policy ("Policy") describes how bat66 collects, processes, stores, and protects your personal data.

By registering an account through our website or app, you are considered to have accepted the terms of this Policy. Please read this document carefully. If you object to any part of it, please stop using our services and contact us for assistance.

This Policy is an integral part of bat66's Terms & Conditions. Reading both documents together will give you a full understanding of the terms governing your use of the platform.

2. Data We Collect

bat66 collects only the data that is necessary for the proper operation of the platform, the management of your account, and compliance with applicable regulations.

2.1 Registration & Identity Verification Data

• Full name (as it appears on your national ID or passport)
• Date of birth (for age verification — only players aged 21 or above may open an account)
• Email address and mobile number
• Residential address
• Identity documents (national ID / passport / birth certificate — where applicable)

2.2 Financial Transaction Data

• Payment method details for deposits and withdrawals (bKash, Nagad, Rocket, or bank transfer account details)
• Transaction history — dates, amounts, and methods
• Records related to winnings and bonuses

2.3 Technical & Usage Data

• IP address and device identifier
• Browser type and operating system
• Login times, session duration, and list of features used
• Data collected via cookies and similar tracking technologies
• Gaming history and betting records on the account

2.4 Communication Data

• Details of your conversations with us via live chat and email
• Information related to complaints or support requests

3. How We Collect Data

bat66 collects your data in the following ways:

• Directly from you: through registration forms, identity verification processes, and support channels.
• Automatically: via cookies, log files, and similar technologies while you use the platform.
• From third parties: from identity verification agencies and payment processors such as bKash, Nagad, or Rocket.

4. Purposes of Data Use

Collected data is used for the following legitimate purposes:

• Completing account registration, management, and verification
• Processing deposits, withdrawals, and bonus transactions
• Ensuring platform security and preventing fraud
• Delivering and personalising the gaming experience
• Monitoring problem gambling tendencies under the responsible gaming programme
• Meeting legal obligations and complying with applicable regulations
• Providing customer service and technical support
• Informing you about new bat66 features, promotions, and bonuses (only with your consent)

5. Data Sharing & Disclosure

bat66 does not sell your personal data to any third party. However, data may be shared in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers — such as payment processors (bKash, Nagad, Rocket, banks), identity verification agencies, and technology suppliers. These organisations use data only for the contracted purpose and follow strict confidentiality standards in line with bat66's instructions.

5.2 Legal Obligations

Where disclosure of data is required by a court order, government investigation, or applicable law, bat66 is obliged to comply. In such cases, we will disclose only the minimum amount of data necessary.

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred. You will be notified before any such change and the same or equivalent privacy protections will be ensured.

6. Cookie Policy

bat66 uses cookies and similar technologies to improve platform functionality and personalise your experience.

• Essential cookies: required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: used to remember your language preferences and account settings.
• Analytical cookies: used to monitor platform usage and improve services.

You can manage cookies by changing your browser settings. Please note that disabling certain cookies may limit some features of the platform.

7. Data Retention & Security

7.1 Retention Period

Your data is retained for as long as your account is active and, after account closure, for the period required to meet legal obligations. Records of financial transactions and identity verification documents may need to be retained for an extended period in accordance with applicable regulations.

7.2 Technical Security Measures

bat66 applies industry-standard security measures to protect your data:

• SSL (Secure Sockets Layer) encryption — all data transmissions are completed through encrypted channels
• Encryption of data at rest
• Two-factor authentication option
• Regular security audits and penetration testing
• Restricted staff access — only authorised personnel have access to specific data
• Suspicious activity detection system

While we take every possible protective measure, transmitting data over the internet is never entirely risk-free. You are responsible for keeping your password secure and for not accessing your account from unfamiliar devices.

8. Your Rights

bat66 provides you with the following rights regarding the protection of your personal data:

• Right of access: you have the right to request a copy of the data we hold about you.
• Right to rectification: if any of your data is inaccurate, you may request that it be corrected.
• Right to erasure: in certain circumstances (for example, data that is not subject to a legal obligation), you have the right to request deletion.
• Right to restrict processing: in certain circumstances, you may request that the processing of your data be temporarily suspended.
• Right to data portability: you have the right to request your data in a structured, machine-readable format.
• Right to withdraw from marketing: you may stop receiving marketing communications at any time.

To exercise any of the above rights, please contact our support team. We will process your request within a reasonable timeframe. In some cases, it may not be possible to delete all data for legal reasons — in such cases, we will inform you of the reason.

9. Protection of Minors' Data

bat66 strictly allows account registration only for individuals aged 21 or above. No personal data is intentionally collected from minors (those under 21 years of age).

If you suspect that data belonging to a minor has been stored in our system, please notify us immediately — that data will be deleted without delay and the associated account will be closed.

10. Third-Party Sites & Services

Our platform may contain links to third-party websites or services. bat66 is not responsible for the privacy practices of these external sites. You are advised to read their own privacy policies before using any third-party service.

11. International Data Transfers

To operate bat66's services, your data may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that appropriate safeguards are maintained at every stage of the data transfer and that applicable international data protection standards are followed.

12. Changes to This Policy

bat66 reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified by email or through a notice on the platform. The "Last Updated" date shown at the top of the Policy always indicates the most recent version.

Continued use of the platform after any changes means you have accepted the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any rights relating to your data, please contact us: